TIDE Support Request

Use the form below to submit a TIDE Support Request. Support requests are replied to within 1 business day when possible. If you have a project related question, please use the Contact Us form. Please review the Using TIDE page for details on types of TIDE usage which may help you complete this form.

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Please provide any information that may aid in the time to resolution. For JupyterHub issues, please note the container image you are using, and the resources you are requesting (i.e. 2 CPU, 1 GPU, 4 GRM RAM). If you are using a namespace, please specify the name of the namespace.